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BPM (Business Process Management)

Definition

Business Process Management (BPM) is a term from business administration, referring to creating, identifying, documenting, controlling and optimising business processes.

Since many business processes are done with the help of electronic data processing, Business Process Management also affects the DP components involved.

Methods, concepts, and technology for the design, implementation, analysis, and control of operational business processes are also included. People, systems, functions, companies, consumers, suppliers, and partners are all part of it. BPM is a business process management system that specifies and reflects numerous business processes. Business processes are logical and temporal sequences of events. These processes are analyzed, optimized, automated, and transparent within a firm thanks to BPM. A crucial question is, "Who does what, when, how, and with what?" BPM strives to focus on the customer and, as a result, better achieve the organization's goals by utilizing all information available in a firm about its own business operations.

Are Document Management Systems also part of the BPM?

Many business processes are designed using ERP systems. Document Management Systems also play a role, especially in business processes which are based on document-tied information. Electronic Document Management, ERP, PPC and Financial Accountancy systems in many cases form the company software's core.

A Business Process Management Suite (BPMS) provides a set of tools and capabilities for mapping, modeling, automation, management, and optimization to help enterprises with their BPM tasks. A business process management system (BPMS) can help with everything from business rules management to user communication and analytics. Next-generation capabilities like adaptive analytics and improved collaboration capabilities are available with an intelligent BPMS or iBPMS. On the market, there are several BPM software solutions. Appian, BP Logix, IBM, Kofax, Oracle, Pegasystems, Red Hat, and Tibco Software are among the major vendors.

BPM support by the example of the Open Source DMS bitfarm-Archiv

The Open Source DMS bitfarm-Archiv Document Management offers many functions for the support of modern Business Process Managements. All of a company's document processes can be realised with the help of workflows. All actions of a workflow, status etc. are minuted. Evaluations with Excel and other software are possible, in order to conduct various analyses and to develop improvements on document processes.

Companies keep a huge number of applicable papers with stringent guidelines and defined quality standards in process management, particularly in quality management. Document management that is process-oriented makes it simple to keep these papers up to date. Process-related documents contain critical information, such as process descriptions, procedural instructions with quality management implications, recommendations, legal texts, and standards. Document management that is process-oriented ensures that these papers are kept up to date with minimal effort.

Structured filing and tracking is made easier by anchoring documents directly to the process model, the process profile, the workflow, or via full-text search. bitfarm-Archiv DMS also includes adaptive releases, which allow documents to be verified, altered, and shared in the most recent version at any moment. Direct feedback and knowledge sharing between all participants are also possible with comment functions.

Summing up, the keypoints are:

  • Refers to the creation, identification, documentation, control, and optimization of business processes.
  • ERP & DMS are often integrated within a BPM
  • Reduced project time & costs

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Further reading: Sources and interesting links

cdc.gov

psu.edu

Researchgate

Wikipedia


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