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bitfarm-Archiv Document Management - Costs & Licensing

bitfarm-Archiv Document Management is developed on Open Source basis. The Soft­ware is mostly GPL-licensed and therefore free of license costs. We offer our DMS in two versions. You can download the GPL version for private use or for smaller workgroups free of charge. The costs of the enterprise version designed for enterprise use depend on the requirements.

For bitfarm-Archiv Enterprise, at least the server installation and a training of the IT support person(s) by us or one of our partners are necessary. Thus, we can guarantee that the system works and provide the technical part of the procedural documentation required for proof of audit compliance.

Especially in smaller companies with clear requirements and tight cost calculations, the DMS can then be configured in-house. If you have any questions or problems, our support staff will be happy to assist you. Thus the costs for service and consultation can be minimized. Including professional support for one year, installation and all plugins, the Enterprise version is available from about 2500,- Dollar on.  More informations about the costs & prices of a document management system can also be found in our glossary article.

Concrete Numbers

In order to receive an individual and binding offer, please send us an e-mail with details of the planned project (primary application scenario, further requirements, number of users, possible own contribution) or simply give us a call. If the requirements cannot be defined clearly, a workshop with a bitfarm employee on site can be helpful in advance to determine them. We look forward to hearing from you

Product Liability & Warranty

In questions of liability and warranty, the customer has the same rights with open source software as with closed source products. In accordance with German law, bitfarm GmbH is obliged to product liability and warranty to the same extent as providers of proprietary systems.

Our Concept

For larger ins­tal­lati­ons in me­di­um-si­zed com­pa­nies, an exact ana­ly­sis of the do­cu­ment pro­ces­ses and the sto­rage and au­tho­ri­za­tion struc­tu­res, which are to be op­ti­mi­zed by the sys­tem, is re­com­men­ded in or­der to re­lie­ve users from stan­dard tasks even with lar­ge docu­ment vo­lu­mes.

We con­tri­bute our ex­per­tise from 15 years of pro­cess opti­mi­sa­tion in the DMS en­vi­ron­ment and pro­vi­de you with a ful­ly con­fi­gu­red, tes­ted and ea­sy-to-use com­plete sys­tem in­clu­ding a­dap­ted do­cu­men­ta­tion. We on­ly en­ter in­to dee­per ana­ly­sis and op­ti­mi­sa­tion pro­ce­dures for prob­le­ma­tic pro­ces­ses, but other­wise adopt pro­ven con­cepts and adapt them to the new pos­si­bi­li­ties of elec­tro­nic do­cu­ment ma­nage­ment.

This ap­proach al­so pre­vents ex­ces­sive con­sul­ting and ser­vi­ce costs in lar­ger pro­jects. Clo­se co­ope­ra­tion with your in-house pro­ject ma­na­gers, who are fa­mi­liar with com­pany-spe­ci­fic pro­ces­ses and use them on a dai­ly ba­sis, is es­sen­tial.

bitfarm projects re­gu­lar­ly re­fu­te the wide­spread as­sump­tion that open source soft­ware is more com­pli­ca­ted to in­tro­duce and ulti­ma­te­ly more ex­pen­sive than clo­sed sour­ce va­ri­ants. In fact, our cus­to­mers be­ne­fit from e­co­no­mi­cal­ly justi­fi­able costs and the high qua­li­ty of the soft­ware and sup­port. In com­pa­ri­son to si­mi­lar­ly po­wer­ful pro­pri­eta­ry DMS, the in­tro­duc­ti­on of our soft­ware re­pre­sents a small in­vestment that pays for it­self with­in a short pe­riod of ti­me.


„When we decided on a document management system, the costs were not the primary consideration. What was most important was to find a mature, user-friendly solution that met our requirements and had enough potential for future requirements. After looking at some products, we decided on bitfarm-Archiv document management, which was interestingly one of the cheapest providers in the field.“

Stefan Weiss, J+G Refactories

Service and Support

If the DMS is put into operation, the bitfarm software support is your contact in case of any questions or problems. In addition to the support team and the developers, you can also talk directly to the employee who carried out the project and is therefore familiar with the configuration. Usually the support is done by remote maintenance, if required our employees are also available on site.

Our software support for Enterprise customers is available by telephone or e-mail and guarantees fast help in case of problems. For medium-sized businesses we offer special SLAs (Service Level Agreements) that can be individually adapted and contractually guarantee a consistently high service quality. All customers receive patches and updates free of charge.

The scope of support is designed as a flat rate and is charged at a fixed annual rate based on the number of users and the type of service. Adjustments can be made by the customer at any time.