Contact
Contact the team of bitfarm-Archiv Document Management - your first source of information for all questions around the DMS
bitfarm Informationssysteme GmbHSpandauer Str. 18
57072 Siegen
Germany
Phone: +49 (0)271 / 31 396 - 0
Office hours Sales & Support: Mon-Thu 8:00 to 17:00, Fri 8:00 to 15:00 E-Mail: info@bitfarm-archiv.com – General inquiries / product presentation / prices / project implementation / training (please no support inquiries, see below)
Support
Enterprise Support
Customers of the Enterprise version with a valid support contract are requested to use the e-mail address or telephone number given there for all technical questions, for help with DMS planning, problems etc.
GPL Support
Free support for the GPL version is offered via the forum of SourceForge. Direct support by phone or e-mail is not possible.