Employee(*) Software Support
bitfarm Informationssysteme GmbH is the developer of a leading open source Document Management System. The bitfarm-Archiv DMS is a mainly MS-Windows and increasingly web-based (JavaScript/JSON) client-server solution, which we offer in two versions.
To complement our support team, we are looking for a full-time employee in software support (*) for our company location in Siegen.
After an appropriate training period, your area of responsibility will include supporting our service team in recording and processing user enquiries that we receive by e-mail and telephone. You document the problems and prioritize them in the Helpdesk ticket system. You can solve the problem yourself or forward it to the appropriate department.
(*) All variations of gender & sex

What we offer
- We offer you an unlimited full-time position, a pleasant working atmosphere and a challenging, varied and exciting field of tasks.
- A friendly and collegial atmosphere, flat hierarchies and interesting career prospects.
Application
Would you like to be part of the support team around the bitfarm Open Source DMS?
Then we are looking forward to receiving your application stating your salary expectations and the earliest possible starting date.
Please send your application exclusively by e-mail to the adjacent address.
bitfarm Informationssysteme GmbH
Mr. Markus Schmalenbach
Spandauer Str. 18
57072 Siegen